About us

Transforming workplaces. Elevating lives.

About us

At Lifelink Workwell, we believe that people are at the heart of every successful business. Organisations that prioritise mental health and wellbeing don’t just support their employees, they create thriving, resilient workplaces that drive long-term success.

With over 30 years of expertise in mental health and wellbeing, we bring a fresh, innovative approach to workplace support. From NHS and local authorities to schools and corporate organisations, our experience spans diverse sectors, giving us a deep understanding of what truly works.

We partner with businesses of all sizes, recognising that every organisation is unique. Our solutions go beyond quick fixes; helping you to embed a culture of care that enhances employee engagement, reduces absenteeism, and improves staff retention. We take a people-first approach, helping organisations build inclusive, mentally healthy workplaces where employees feel valued, supported and empowered to reach their full potential, and to be happier at work and beyond.

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Our vision, mission and values

Our Vision

A future where every workplace builds a culture of positive mental health and wellbeing, empowering employees to thrive, and businesses to succeed.

Our mission 

To partner with employers to create healthier, more resilient organisations by providing expert mental health and wellbeing support. By delivering tailored interventions, training, and proactive wellbeing strategies, we enhance employee wellbeing, reduce stress, and improve productivity—driving sustainable business success.

Our values

Compassion – We care deeply about people’s wellbeing, offering empathetic and person-centred support that benefits both employees and employers.

Prevention & resilience – We focus on early intervention and proactive strategies to equip workplaces with the tools to manage employee mental health effectively.

Collaboration – We work in partnership with employers, HR professionals, and employees to develop tailored solutions that meet their unique needs.

Empowerment – We help individuals and organisations to build confidence and capability in managing mental health challenges.

Integrity & trust – We uphold the highest standards of professionalism, confidentiality, and ethical practice in all our services.

Impact-driven – We are committed to delivering measurable improvements in employee wellbeing, workplace culture, and business performance.

Our team

Jacqui Taylor
Chief Executive

As CEO, it’s my responsibility to lead Lifelink Workwell through exciting phases of business growth, to inspire our team to achieve their goals and to look at new and innovative ways we can deliver our service to help people become healthier and happier wherever they live, work or learn. The services we offer here at Lifelink Workwell provide vital support to people at a time when they need it most on their journey towards positive mental health. Many organisations aspire to change the world; At Lifelink Workwell, we aspire to change people's lives!

Karen Johnstone
Deputy Chief Executive

As Deputy Chief Executive, I’m responsible for ensuring our operational capabilities support the delivery of our business strategy and goals. This includes financial and commercial management of the organisation, resource planning and contract reporting capabilities, IT and Communications, Quality Improvement oversight and compliance with the ISO9001 management framework.

Felice Bretman
Service Delivery Director

As Service Delivery Director I am responsible for our overall client experience and overseeing the delivery of Lifelink Workwell's services. Strong Relationships and client satisfaction is at the heart of everything we do, and I work with a dedicated and passionate service delivery team who take great pride in working together to ensure we are supporting young people and adults with their mental health and wellbeing.

Andy Hardie
Clinical Director

It's my responsibility as Clinical Director to ensure that all the therapy offered throughout Lifelink Workwell's services is high quality, appropriate and ethically robust. People seek therapeutic intervention for very personal and entirely unique reasons. It can take a huge amount of courage to seek out and engage with this process. I want people who reach out to Lifelink Workwell, to have the experience of being cared for by a supportive, professional organisation.

Jennifer Gordon
HR Director

As HR Director, my role is to shape a positive, people-focused culture that supports both our team and the organisations we work with. By coaching, developing and engaging our teams, I ensure they have the expertise, training, tools and support needed to deliver exceptional services. A strong, empowered workforce means better outcomes for the businesses we partner with, helping them build healthier, happier workplaces.

Let's talk about wellbeing at your workplace

Learn more about how Lifelink Workwell can be your strategic wellbeing partner

Working with Lifelink Workwell during my monthly workplace reflection sessions has been extremely powerful. My general state of mind is hugely improved and my relationships with colleagues and friends are far stronger as a result.

I have found my Lifelink Workwell Supervision to be an invaluable support alongside my role. My Supervisor strikes the perfect balance between being empathetic, and asking the challenging questions that will best allow me to reflect and grow in my job. Knowing that I have a regular safe space to discuss what's happening in my role and to process anything I'm struggling with without judgement makes difficult days that bit easier.

"We were genuinely inspired by the recent Neurodiversity Training session, which sparked thoughtful conversations and a renewed sense of purpose across our teams. The session not only deepened our understanding of neurodivergent experiences but also reinforced our commitment to creating a workplace where everyone can thrive. As a business, we see neuroinclusion not just as a value, but as a strategic priority—one that enhances collaboration, innovation, and wellbeing. This training is just the beginning, and we’re excited to continue learning and evolving together" 

Lisa Avins, Engagement and Wellbeing Manager